South Island Wellness Society (SIWS) is seeking a professional and organized Support Worker to provide direct support to Indigenous adults (22+). Our Support Worker plays a vital role in connecting people with essential resources and programs, fostering emotional support, and promoting cultural enrichment. By connecting individuals to treatment programs, parenting classes, food access/resources, and mental health support, Support Workers contribute to the holistic well-being of the community. This role is critical in helping individuals to build sustainable independence and navigate colonial systems.

This position is a 3-month contract that may be extended.

• Contribute to a positive difference in the community
• Competitive wages
• Additional paid Stat and civic holidays
• 35-hour work week
• Comprehensive benefits program
• Paid sick days
• Ongoing professional development
• Participate in cultural activities
• Small team dynamic
• Prime office location in heritage building of downtown Victoria

• Practice and utilise decolonial approaches that support and uplift individuals
• Support Indigenous adults in creating and achieving goals to better their life circumstances
• Provide 1:1 emotional support and guidance, as well as connect clients to mental health resources such as counselling, Elders, and workshops
• Support clients in filling out referrals and applications for housing, education, employment, parenting programs, treatment, etc.
• Support with resource finding, accessing food, emotional regulation, and connecting to culture
• Act as an advocate for clients dealing with MCFD (Ministry of Child and Family Development) involvement
• Set and maintain professional boundaries by exercising a high level of confidentiality and using appropriate discretion
• Patience to support and encourage individuals in shifting/growing through difficult times
• The ability to communicate in written and verbal form
• Utilize conflict resolution and de-escalation skills
• Build trust easily with clients, co-workers, and other professionals
• Provide transportation for clients to appointments, professional meetings, and workshops
• Travel to the 9 local nations to meet with clients and provide outreach support
• Develop relationships with other Indigenous and non-Indigenous service providers
• Keep and regularly update individual files, including contact notes per agency best practices
• Attend bi-weekly staff meetings
• Complete monthly stats

• Degree or Diploma in Social Services, or related discipline and 2- 4 years’ experience in delivery of Social Services associated with Child and Family Services. An equivalent combination of education and experience may be considered.
• Must be familiar with local Indigenous history, customs, and protocols
• Must have 2+ years’ experience and knowledge working with First Nations and Indigenous communities
• Prior experience in frontline support required
• Ability to work with vulnerable persons in a positive, trauma-informed manner which creates a sense of safety, trust, and respect
• Familiar with Microsoft Suite (Word, Excel, Outlook)
• Must maintain confidentiality
• Great verbal and written communication
• Self-starter, able to work independently with minimal supervision while maintaining a team-oriented attitude
• Effective problem-solving and organizational skills with the ability to multi-task
• Acceptable criminal record check required
• Valid BC Driver’s License with acceptable driver’s abstract and access to reliable transportation is required

Resumes will be accepted until midnight on July 21st, 2026. Must include 2 references. You can apply by emailing your resume & cover letter to careers@siws.ca or by dropping it off in person at our downtown office at #200 – 569 Johnson St.

Preference will be given to applicants of Indigenous ancestry, as per Section 41 of the BC Human Rights Code. Please self-identify.